FinishReportPrivacy policy
Effective 1 November 2026. This policy covers the FinishReport iPhone app and finishreport.com.
- Your jobs, photos and notes are yours. We use them only to run the app for you.
- The app works without an account; then your work stays on your phone.
- If you sign in, your work is backed up so you can restore it.
- No ads, no tracking across apps or websites, and we never sell your data.
- You can export a job or delete your account and data from inside the app.
Who we are
FinishReport is operated by Long Chen, trading as Mano Studio, Denmark (“we”). For anything about privacy, email support@finishreport.com.
What stays on your phone
Jobs, customer details you enter, private job notes, photos and their notes, your business details and logo, report drafts and PDFs are stored in the app on your phone. Without an account, none of this leaves your phone unless you share it yourself.
Voice notes are turned into text on your phone using Apple’s on-device speech recognition. Recordings are not stored or sent to us.
Location: if you allow it, the app records your phone’s location with each photo taken in the app, as context for the job record.
What we collect, and why
Your account
If you sign in, we store your email address to identify your account, and send sign-in emails to it. We may also store a display name if you add one.
Cloud backup
When you are signed in, the app backs up your jobs, customer details, private job notes, photos with their notes, times and locations, business details and logo, report drafts and saved PDFs. This lets you recover your work on a new phone. Your backup is private to your account.
AI drafts and tidied notes (only when you use them)
When you tap Draft with AI, the app sends the job name, type of work, report type and the notes on the photos you selected to our server, which asks Anthropic’s Claude to write a summary. When you tap Tidy with AI on a photo, it sends that one note and the type of work, to fix speech-to-text mistakes. Photos, addresses, customer details and private job notes are not sent. The app asks before your first use, and you choose whether to use each result. We count how many AI requests each account makes per day to apply a fair-use limit.
Crash reports
If the app crashes or a screen fails, it sends a technical report so we can fix the problem: app and iOS version, phone model, where in the code it failed and the last screens opened. Before it leaves your phone, the report is cleaned of photos, notes, job and customer details, email addresses, phone numbers and your phone’s name. Crash reports are not linked to your account.
Support messages
If you email us, we receive your message and email address and use them to reply.
Who processes your data for us
We use these service providers. They process data only to provide their service to us.
| Provider | What for | Data |
|---|---|---|
| Supabase | Accounts, cloud backup, our server | Account email; backed-up work; AI draft counts |
| Resend | Sending sign-in emails | Your email address |
| Anthropic | Writing AI drafts | Job name, type of work, report type and selected photo notes, or one note to tidy — only when you tap Draft with AI or Tidy with AI. Under Anthropic’s commercial terms this data is not used to train its models. |
| Sentry | Crash reports | Cleaned technical reports, not linked to your account |
| Cloudflare | This website, our domain and support email forwarding | Website requests; support emails |
Some providers may process data outside your country, including in the United States and the European Union, with the safeguards the law requires.
What we don’t do
- We don’t show ads or use advertising or analytics trackers.
- We don’t sell or rent your data, and we don’t share it for others’ marketing.
- We don’t look at your jobs or photos, except when you ask us to help with a problem and agree to it.
What you share
PDF reports you send contain the photos and notes you selected, your work summary, your business details and logo, the job name and address, the customer name and job reference. Private job notes and customer email and phone are left out. Job exports (ZIP) contain everything for that job. Once you send a file to someone, it is in their hands.
How long we keep data
- Backed-up work: until you delete it in the app or delete your account.
- AI drafts and tidied notes: we don’t keep the text on our server after the result is returned to your phone; daily request counts are deleted with your account.
- Crash reports: only as long as needed to fix the problem, and no longer than 90 days.
- Support emails: as long as needed to help you, then deleted.
Your choices and rights
- See and export: everything is visible in the app, and Export job gives you a full copy of any job.
- Correct: edit jobs, notes and business details in the app at any time.
- Delete: delete single photos, reports or jobs, or your whole account and backup in Settings → Privacy & data → Delete account & data. You can also email us from your account’s address.
- Permissions: turn off camera, photos, microphone, speech recognition or location access in your iPhone Settings at any time.
Depending on where you live (for example under the GDPR in the EU/UK or the CCPA in California), you may also have the right to object to or restrict processing, and to complain to your data protection authority. We use your data to provide the service you asked for and, for crash reports, because we have a legitimate interest in keeping the app working. Email us to use any of these rights; we reply within 30 days.
Security
Data is sent over encrypted connections. Your backup is stored in private storage that only your account can access. No system is perfectly secure, so please keep your phone locked and your email account safe.
Children
FinishReport is a work tool and is not directed to children under 16. We don’t knowingly collect their data.
Changes
If we change this policy, we will update the date at the top and, for important changes, tell you in the app.